Refund & Cancellation Policy

This policy explains how cancellations and refunds work for paid Production Central subscriptions. It supplements the Terms of Service. Paid plans are not yet available; this policy applies once billing launches and will be finalized to match our billing model and applicable consumer-protection law.

1. Cancelling your subscription

You may cancel at any time from your account billing settings or by contacting [email protected]. Cancellation stops future renewals; you retain paid access through the end of the current billing period.

2. Refunds

Except where required by law, fees already paid are non-refundable, and we do not provide refunds or credits for partial periods, unused time, or downgrades. We may, at our discretion, issue a refund in cases of duplicate charges or proven billing error.

If we introduce a satisfaction guarantee (for example, a money-back window on a first purchase), the terms will be stated at checkout.

3. Trials

If a paid plan includes a free trial, you will not be charged until the trial ends. Cancel before the trial ends to avoid being charged.

4. Downgrades and proration

Downgrades take effect at the next billing period unless stated otherwise. Upgrades may be prorated for the remainder of the current period.

5. Taxes and chargebacks

Refunds, where granted, are net of non-recoverable taxes and transaction fees. Initiating a chargeback without first contacting us may result in suspension while the dispute is resolved.